Privacy Policy

Effective Date: 03 September 2026
Last Updated: 03 September 2026

Net Work Bird Net (“we,” “us,” or “our”), operated by Sanjay Kumar, respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://networkbirdnet.com/, contact us, request a quotation, or use our services.

Our services include pigeon netting, cat safety nets, children safety nets, invisible grills, sports netting, and industrial netting solutions across Gurgaon, Sohna, Faridabad, Noida, and Delhi NCR.

1. Information We Collect

Information you provide

When you contact us or request our services, we may collect:

  • Your name and telephone number.

  • Your email address, if provided.

  • Your city, locality, and installation address.

  • Your preferred service and appointment details.

  • Property measurements and installation requirements.

  • Photographs or videos you share to explain your requirements.

  • Messages, feedback, and other information exchanged during an enquiry or service.

  • Billing information and payment references relevant to completed transactions.

Please provide only information necessary for your enquiry or installation. Do not send passwords, OTPs, full payment-card details, government identity documents, or unrelated sensitive information through our website forms or WhatsApp.

Technical information

When you visit our website, our website and hosting systems may process information such as:

  • IP address and browser type.

  • Device and operating-system information.

  • Pages requested and the date and time of access.

  • Referring pages and advertising click identifiers, where available.

  • Website errors, security events, and related logs.

Where advertising or analytics tools are enabled, they may also collect cookie identifiers and information about website interactions, subject to applicable consent requirements.

2. How We Collect Information

We collect information through website enquiry forms, quotation requests, telephone calls, WhatsApp messages, emails, site visits, and service-related communications.

Technical information may be collected through hosting systems, cookies, and other technologies operating on our website.

Providing optional information is your choice. However, we may need your contact details and installation location to respond to an enquiry, prepare a quotation, or arrange a service.

3. How We Use Your Information

We use personal information for purposes connected with your enquiry, our services, and the operation of our website, including:

  • Responding to questions and quotation requests.

  • Understanding your requirements and recommending suitable installation options.

  • Checking service availability in your area.

  • Arranging site visits and taking measurements.

  • Scheduling and coordinating installations.

  • Providing service updates and after-sales support.

  • Preparing invoices and maintaining transaction records.

  • Handling feedback, complaints, and disputes.

  • Protecting our website and communications against spam, fraud, and misuse.

  • Measuring advertising performance where relevant tracking is enabled.

  • Complying with applicable legal obligations.

We limit the information we request and use to what is reasonably necessary for these purposes.

4. Enquiry Follow-Ups and Promotional Communications

When you submit an enquiry or request a quotation, we may contact you by telephone, WhatsApp, or email to respond and discuss your requirements.

An enquiry does not automatically authorise unrelated promotional messages or every form of advertising tracking.

Where separate consent is required for promotional communications, we obtain it. You can ask us to stop promotional messages by contacting us using the details at the end of this policy.

We may still send necessary communications about an existing booking, installation, payment, complaint, or support request.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functions, remember preferences, maintain security, and measure interactions.

Depending on the features in use, these technologies may serve the following purposes:

  • Essential functions: Supporting security, form operation, and other necessary website features.

  • Preferences: Remembering choices made during your visit.

  • Measurement: Understanding website usage and enquiry activity.

  • Advertising: Understanding whether advertisements lead to relevant website actions.

Where required, we obtain consent before using optional cookies or similar technologies. Merely visiting our website or reading this policy is not treated as consent where a separate choice is required.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality. Cookie settings do not necessarily prevent all technical logging or other information processing.

You may contact us if you have questions about the technologies used on our website.

6. Google Ads and Conversion Tracking

We advertise, or plan to advertise, our services through Google Ads. Where conversion tracking is enabled, it helps us understand which advertisements lead to enquiries and other relevant actions.

These actions may include submitting a contact form or clicking a telephone or WhatsApp link. A button click does not necessarily mean that a telephone call connected or a WhatsApp message was sent.

Depending on the configuration and applicable consent choices, measurement tools may process device information, browser information, advertising identifiers, page information, and conversion-event data.

Google’s processing is described in its Privacy Policy.

Enhanced Conversions

If we use Google Ads Enhanced Conversions, we may share selected information you provide directly, such as your email address or telephone number, with Google to perform advertising measurement on our behalf.

Eligible identifiers are converted into a hashed form before transmission for Enhanced Conversions. Google may match them with its records to attribute relevant conversions to advertising interactions. Hashing does not make the information fully anonymous.

We obtain consent for this sharing and use where required by applicable law and Google’s policies.

Learn more in Google’s Enhanced Conversions explanation.

7. New Analytics or Advertising Features

If we introduce additional analytics, remarketing, or advertising uses that materially change how personal information is handled, we will update this policy and provide any additional notice or consent choices required before those uses begin.

Providing information for a quotation is not, by itself, permission to use it for unrelated advertising audiences or marketing purposes.

8. Sharing Your Information

We may disclose relevant information to:

Installation and service personnel

Personnel involved in your enquiry, site visit, installation, or support may receive the contact, address, and project information needed to carry out their work.

Technology and business-service providers

Providers supporting website hosting, business communications, enquiry management, security, and recordkeeping may process information as needed to provide those services.

Advertising measurement providers

Where enabled, advertising providers such as Google may receive information for the measurement purposes described in this policy, subject to applicable consent requirements.

Legal and professional recipients

Information may be disclosed where necessary to meet legal obligations, respond to valid legal requests, obtain professional advice, resolve disputes, or protect against unlawful activity.

We limit disclosure to information relevant to the recipient’s role. We do not sell or rent personal information or provide enquiry lists to unrelated businesses for their independent marketing.

9. WhatsApp and Telephone Communications

When you contact us on WhatsApp, we receive the information you share, including your telephone number, messages, attachments, and profile details made available through the conversation.

WhatsApp operates under its own privacy policy and terms. We encourage you to review them before sharing information through the platform.

Telephone providers may process communication information under their own policies. If we introduce call recording, we will provide appropriate notice and obtain consent where required.

10. Property Photographs and Testimonials

We use photographs, videos, and measurements you share to assess your requirements, plan installation, or investigate service-related issues.

Please avoid including unrelated personal documents, identifiable neighbours, children, or other private information in these materials.

We seek separate permission before publishing identifiable customer photographs, project images, or testimonials for marketing. Sharing a photograph for a quotation does not automatically authorise its public use.

11. Information Security

We take reasonable steps appropriate to our operations to protect personal information against unauthorised access, misuse, loss, alteration, and disclosure.

Access to enquiry and service information is limited to people who need it for relevant business purposes.

No website, electronic transmission, or storage system can guarantee absolute security. If a security incident affects personal information, we will assess the incident, take appropriate action, and provide notifications where required by applicable law.

12. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes explained in this policy and any applicable legal requirements.

The retention period depends on factors such as:

  • Whether an enquiry remains active or requires follow-up.

  • Whether an installation or support request is ongoing.

  • Whether information is needed to maintain relevant service records.

  • Accounting, taxation, or other legal recordkeeping requirements.

  • The existence of an unresolved complaint, dispute, or legal claim.

Information that is no longer required is deleted or anonymised as appropriate. Residual copies in backups are subject to the relevant backup replacement or deletion cycle.

You may contact us to ask about the retention of your information or request deletion. Some records may need to be retained where required by law or necessary for a legitimate unresolved matter.

13. Your Choices and Requests

You can contact us to:

  • Ask about the personal information we hold about you and how it is used.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of information that is no longer required.

  • Withdraw consent where processing relies on consent.

  • Stop promotional communications.

  • Raise a privacy concern or complaint.

We handle requests in accordance with applicable law. We may need proportionate information to verify your identity before disclosing, correcting, or deleting records.

If we cannot fully comply with a request, we will explain the relevant reason, such as a legal requirement to retain a transaction record.

Withdrawing consent does not invalidate processing already lawfully carried out. It may affect our ability to continue a service where the information is necessary for that service.

14. Children’s Privacy

Our website and enquiry channels are intended for adults arranging installation or related services.

Although we provide children safety nets, we do not need children’s personal information to prepare quotations or arrange installations. Parents or guardians should provide their own contact details.

If you believe a child has submitted personal information to us, please contact us so we can review the matter and take appropriate action.

15. Third-Party Websites and International Processing

Our website may contain links to external websites or services. Their privacy practices are governed by their own policies.

Some technology and communication providers may process information outside India. Where such processing occurs, applicable requirements relating to international transfers and protection of personal information will apply.

16. Changes to This Privacy Policy

We may update this policy when our services, website features, information practices, or applicable requirements change.

The updated version will be published on this page with a revised “Last Updated” date. Where a change requires additional notice or consent, we will provide it as applicable.

Continued use of the website is not treated as consent where separate consent is required.

17. Contact Us

For privacy questions, information requests, or complaints, contact:

Business: Net Work Bird Net
Business Operator: Sanjay Kumar
Telephone: +91 7042914135
WhatsApp: +91 8882069031
Website: https://networkbirdnet.com/

Please mention “Privacy Request” when contacting us and describe your concern. Include sufficient information to help us identify the relevant enquiry or service record, but do not send unnecessary sensitive documents.

We will review your request and respond within the timeframe required by applicable law.

Scroll to Top